with Justin Brady
Episode 26 - Rachel Cooke
Rachel Cooke is founder of Lead Above Noise November 30th. 2016
Rachel Cooke is the founder of Lead Above Noise and is laser focused on making work, work better. She shared her 5 step process her clients go through. It's called Super Candor. Super Candor is a way to crush fear in the workplace, encourage better more creative ideas.
Step 1: Make Your Case. It's imperative you are clear, direct and honest with everyone.
Step 2: Extend A Genuine Invitation. How to ask for genuine feedback and guard against fake feedback.
Step 3: Role Model. Make sure you are demonstrating ideas. As simple as this sounds, it's often overlooked.
Step 4: Recognize and Award Behavior. Do NOT reward outcome, reward behavior.
Step 5: Close the Loop. Make sure you are acknowledging ideas no matter what the outcome.